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Levi ’n’ Sky Luxury Villa Booking and Rental Conditions

This document contains general booking and rental conditions of Levi’n’Sky Luxury Villa, located at Utsunkutsu 4, 99130 Sirkka, Finland.
A contract exists and all conditions become binding once you have made the booking and received the booking confirmation and invoice.

BOOKING CONFIRMATION AND PAYMENT
Your booking is considered final when you have received the invoice along with the Levi’n’Sky booking and rental conditions (this document).
Advance payment is normally 30% of the total price. Remaining balance shall be paid latest six (6) weeks prior to your arrival. If the booking is made less than six (6) weeks before arrival, full payment is required.
All cancellations shall be done in writing. Nonpayment is not considered as cancellation. However, if the payment is not received by the due date, Levi’n’Sky reserves the right to cancel your booking.
When making the booking you are also accepting these conditions. You are responsible for studying the terms, conditions and the instructions before confirming your order.

IF YOU CANCEL YOUR HOLIDAY
Should you want to cancel your booking, you must do so in writing to info@levinsky.fi, or the email address of your Levi’n’Sky contact person.
If you cancel the booking:
*Latest 56 days prior to arrival: the paid amount will be returned, minus 150 € cancellation fee.
Latest 28 days prior to arrival: the paid amount will be returned, minus advance payment.
*Less than 28 days prior to arrival: the whole amount will be charged, with the following two exceptions:
*If you booked the accommodation 27-14 days prior to arrival, you have the right to cancel the booking within 7 days.
*If you booked the accommodation 13-1 days prior to arrival, you have the right to cancel the booking within 24 hours.
The cancellation will take effect on the day we receive your written notification. If you can prove you have made and sent your cancellation to the right email address by the due date, we will accept your cancellation whether we receive your notification late or not at all.
The client’s payment will not be refunded if the cancellation is done less than 48 hours prior to arrival or during the booked period. If your cancellation is due to a sudden illness / injury / death of a close relative or your travel party, we will refund your payment minus the advance payment and the cancellation fee. You may have to present a reliable document, e.g. a doctor’s certificate, depending on the case.
Should you want to change your booking after confirmation, we reserve the right to consider it as a cancellation of your booking and the new arrangements will constitute an entirely new booking. We recommend our guests to have travel insurance in case of any emergencies or unexpected incidents.

THE OWNER’S RIGHT TO CANCEL THE BOOKING
Levi’n’Sky reserves the right to cancel the booking in case of force majeure or other reasons out of owner’s control, such as fire and/or water damages. In this case we will notify you of the cancellation immediately and refund all the money paid. The owner also reserves the right to cancel the booking in case the payments are not done in time.

HANDING OUT THE KEYS
The keys to your holiday accommodation will be handed to you latest at 4:00 pm on the day of your arrival. Please contact the caretaker (Arctic Cleaning Ltd.) at least 2 days in advance: +358 20 743 7450, ac@levi.fi
If you lose the key, the caretaker has the right to charge you the cost of a replacement key and changing/reconfiguring the locks. The caretaker also has the right to charge you a 50€ fee in case the key is left inside the villa and you cannot get back in.

LEVI ’N’ SKY ACCOMMODATION
Your accommodation will be at your disposal from 4.00pm on your arrival day until 11.00am on your departure day. The rent includes electricity, heating, lighting, Internet and TV services, wood for the fireplace, toilet paper and paper towels, as well as cleaning supplies. The normal temperature in the villa is 20 – 22 C.
Departure cleaning is included in the rental price. However, please note that you are still responsible for the general tidiness of the villa. All furniture and equipment need to be undamaged and put in their right places. Dirty dishes shall be put in the dishwasher machine. All garbage shall be taken to the outdoor garbage can. The caretaker has the right to charge you additional cleaning fee if the villa is not in acceptable condition after your stay.
There is no smoking inside the villa or in the jacuzzi! In case you disobey this rule, we will charge an additional cleaning fee of minimum 500 euro.
If you forget any personal items to the villa, we will do our best to get them back to you. However, Levi’n’Sky is not responsible of goods left or forgotten in the villa by the client.

BREAKAGE
The client is bound to indemnify the villa owner for any damages to the villa or movable property during the stay – whether the damage is intentional or accidental.
In case of breakage you are advised to contact the owner, their representative, or the care taker for settling the damages.

CANCELLATION BECAUSE OF DISTURBANCE OR DANGEROUS SITUATION / BEHAVIOR
If the tenant causes danger to the rented property, themselves, or disturbance to the neighbors, Levi’n’Sky and their representatives have the right to terminate the tenancy agreement immediately. The tenant will be liable for all expenses occurred.

NUMBER OF PERSONS AND OTHER RESTRICTIONS
The number of persons staying in the villa shall not exceed 15 persons. Tents, campers or caravans are not allowed without a separate written permission. Pets are not allowed in Levi’n’Sky.

COMPLAINTS
Should you have any reasons to complain about the booking or your holiday accommodation you must immediately inform the owner or caretaker. Once noted, we will try to solve the problem as soon as possible.
Should the problem remain unsolved you should make your complaint in writing to info@levinsky.fi within 7 days after your booking has ended.
Please note that the owner is not responsible for possible harm or expenses caused by the weather, forces of nature, insects or other animals, construction work in neighbor buildings, or problems in third party services like water supply, electricity, TV or Internet services.

WELCOME TO LEVI’N’SKY – WE WISH YOU A HEAVENLY VACATION!

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